B FAQ

  1. Who Should Update to Oracle SD-WAN Edge OS 7.0?

    Customers who would like to take advantage of the enhanced security and stability of Oracle Linux based Oracle SD-WAN Edge OS 7.0 and who are willing to run Oracle SD-WAN Edge 8.2 GA (or later) on their network. Please refer to Oracle SD-WAN Edge OS 7.0 Release Notes for more details.

  2. Sometimes, depending on settings, the browser will cache the old security certificate and prevent the user from accepting a new one. Deleting the cache on the browser will resolve the issue and can be done by typing CTL + SFT + DEL.

  3. OS Partition Failure – Next Steps?

    On the rare occasion that the OS Partition Update process does not complete, please capture a diagnostics file and contact Support:

    • SSH into the appliance.
    • Issue the tcon command to acquire the console.
    • Issue the diagnostics command from the console and wait for process to complete.

    img/screenshot0.png

    Note:

    After the diagnostics file is created, you will be asked if you would like to automatically send the file to Support via FTP. This is optional.