About This Content

This document provides information about the customizability for Oracle Communications Order and Service Management (OSM).

This document provides information about the following areas of OSM that can be customized:

  • Web services

  • Extensible Markup Language (XML) Application Programming Interface (API)

  • Automation

  • Security Callback

  • Behaviors

  • Custom menu items and action items

  • Localization of OSM

Audience

This document is intended for programmers who have a working knowledge of:

  • System interfaces

  • XML

  • Java development

  • Java Messaging Service (JMS)

  • Web services

This document assumes that you have read OSM Concepts, and have a conceptual understanding of:

  • Oracle Communications Service Catalog and Design - Design Studio configuration

  • Orders

  • Order states

  • Tasks

  • Task states

  • Notifications

  • Behaviors

  • Web services

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Conventions

The following text conventions are used in this document.

Convention Meaning

boldface

Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary.

italic

Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.

monospace

Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter.