2 Passwords

For security reasons, the first time a customer uses ACS, they should change the user name and password of the administrator user that the system provides for them. It is important to inform the customer of this. This option is not available to users who open ACS through the Service Management System (SMS).

Note: This is part of the ACS internal security mechanism, which is not required when run through the SMS.

Changing Password

Note: This procedure can only be performed if you access the system via the ACS login screen. If you log in to ACS through the SMS you will be unable to change your password using this procedure.

Follow these steps to change your ACS user password.

  1. Click Password on the ACS main screen.

    Result: The Change Password screen appears.

  2. Enter your current password.

  3. Enter your new password.

  4. Enter your new password again in the Confirm Password field.

  5. Click Save.