4 Service Specifications
Service Specification Overview
Use this topic to understand what a service specification means.
A service specification is functionally a template using which you can instantiate or modify services in the provisioning system.
Service specifications reflect the characteristics associated to a service, for example, data service, or a voice service. While product specifications are a functional representation of service offerings from a marketing or sales perspective, service specification are the representation of its realization, provisioning, and activation.
A product specification is restricted to service specification for non-tangible goods (services). Configuration of service specifications enable the customer services to be translated into supporting technical services.
Define and use a service specification
As a product specialist, you must create service specifications through REST APIs and associate one or more service specifications to your product specification and use them while creating an offer. For example, for a wireless service such as Mobile Messaging, you use the mobile service specification characteristics, associate it to the Text Messaging product specification, and create an offer called SMS Unlimited.
You can associate more than one service specification to the product specification, but you must specify a primary and auxiliary service specification relationship. You must associate service specifications for product specifications that are used for creating offers of type service or service bundle offers. Device type offers are associated with product specifications that do not have service specifications.
Manage Service Specifications
You can create and manage your service specifications through REST APIs or through the user interface.
For more information on using REST APIs, see Use REST APIs to Create Catalog Entities.
The user interface allows you to perform the following tasks: create, update, delete, list or find service specification objects, retrieve a service specification by ID, and partially update a service specification by ID.
- Click Workbench and then select Actions > Create Service Specification.
- In the Identifying Information section, specify the name, description, and
select the Initiative to which the service specification is associated.
Note:
A default ID is generated for you, but you also specify your own ID. - Specify the effective start and end dates of the service specification.
- Add existing attributes. When you add new attributes, you can create simple or aggregate attributes.
- Add collaterals that include attachments like images and documents.