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About This Guide
- My Oracle Support
Revision History
1 Overview
- About the ISR
  - Session Recording Client Support
2 Hardware/Software Requirements
- Hardware
- Minimum Virtual Machine Resource Configurations
  - Networking Considerations
- Red Hat Kernel Compatible Support
- Installation Prerequisites
- ISR Dashboard Requirements
- Supported Codecs
- Sample Implementation Diagrams
3 Installing the ISR Software
- ISR Software
- Installing the ISR Components
- Configuring the Timezone on an ISR
4 Post-Install Verification and Configuration
- Verifying Connectivity Between the RSS and the Index
  - Testing Connectivity
  - Logging Into ISR Dashboard
- Configuring the ISR for Recording a Call
  - Add Site for RSS Server
  - Add the RSS to a Site
5 Setting up a Test Call
- Configuring a Route
- Setting Up a Softphone
  - Installing the Softphone
  - Configuring the Softphone
- Making the First Call
  - Before You Begin
- Verifying Call Recording/Playback Using the Dashboard
6 Deploying and Configuring ISR FACE API
- Deploying ISR FACE API
  - Installing ISR FACE API
  - Configuring FACE API Reduced Security
7 Upgrading the ISR
- Upgrade Prerequisites
- Upgrading the ISR Index
- Upgrading the ISR RSS
- Upgrading the ISR Dashboard
- Upgrading the ISR FACE API
A Oracle Public Yum Repository Configuration and Offline Installation Pre-Requisites
- Third-Party Dependencies for Offline Installation
  - Distributed MySQL RPMs
- Configuring ISR Recordings For Encryption Using Third-Party Software
B Public Cloud Platforms
- Create and Deploy ISR on OCI
  - Prerequisites to Deploying an OCI Instance
  - Deploying the OCI Instance
- Create and Deploy ISR on Azure
  - Prerequisites to Deploying an Azure Instance
  - Deploying the Azure Instance
    - Create Networking for Additional Interfaces
    - Complete Azure Deployment Process
- Create and Deploy ISR on AWS
  - Prerequisites to AWS Deployment
  - AWS Deployment Procedure
    - Create and Attach Network Interfaces to the ISR Instances
    - Configure Elastic IP Addressing
C Configuring an NFS Share For Archival
- Troubleshooting
D Configuring Circular Replication
- Configuration Instructions
- Configuring Database Failover
E ISR RMC
- Testing the RMC Converter
  - ISR RMC License
- Assigning RMC Conversion to Specific Locations
F ISR Troubleshooting and Customizations
- Log Collection Scripts
- vSphere Hypervisor
- Index Virtual Machine
- Dashboard Virtual Machine
- Multiple Partition Support
G Selective Call Recording SIPREC
- SIPREC for Active Recording
  - Preserve SIPREC with SIP REFER Header
  - Configuring SIPREC
H Creating a Virtual Machine
- Configuring a VMware Enterprise vSphere Hypervisor (ESXi)
- VMware vSphere Client
- Configuring your vSphere ESXi Host
  - Assigning Network Time Server
- Configuring Additional Networks
I Creating an Oracle Linux Virtual Machine
- Deploying the Oracle Linux Virtual Machine
J Mounting the NFS Server to the RSS
K Installing Oracle Linux 7 On a Bare-Metal Server
L Configuring Automatic Start of the VMs