The Oracle Enterprise Communications Broker (ECB) allows you obtain a pre-defined file containing information that support personnel normally request.

1. Access the Support Information page. Click System, Support Information.
2. On the Support Information page, click Support Information.
3. Click Support Information.
   The ECB displays a Progress message box, which indicates the system is generating support information output. When complete, your browser displays a dialog where you to decide what to do with the support-info.log file.
4. Do one of the following:
   • Follow the dialog's instructions to select the application you want to use to display your support-info.log file.
   • Save the file locally.