Converged Application Server supports the Sh reference point used to interact with the Home Subscriber Server (HSS) as the principal provider of IMS Profile data associated with the Public Identity of the network user or subscriber. In many cases, standard LDAP directory servers or relational databases are also used as supplementary resources for service or subscriber data. These may also be accessed via standard interfaces supported by Converged Application Server.

In many deployments, and for certain types of services such as Presence or media repositories, subscriber and service data can be accessed using other means. These include LDAP, HTTP, or access to relational databases.

In non-IMS deployments, the security provider may also be a standard directory accessed via Lightweight Directory access Protocol (LDAP) or access to a relational database using a database-specific interface. Most major commercial relational databases provide Java Database Connectivity (JDBC). A number of high-performance and fault-tolerant JDBC drivers are available commercially for use with Converged Application Server.