Troubleshooting a Converged Application Server Installation

10 Troubleshooting a Converged Application Server Installation

This chapter describes how to troubleshoot Oracle Communications Converged Application Server installations.

About Troubleshooting Converged Application Server Installations

The Converged Application Server installer and the Domain Configuration Wizard write information to log files. You can check those log files for information about errors and actions performed during the installation process.

About Converged Application Server Installation Log Files

The Converged Application Server installation logs can be found at Central_inventory_location/oraInventory/logs, where Central_inventory_location is the directory path to the oraInventory directory. If you do not know the location of your Oracle Inventory directory, you can find it in the Oracle_home/oraInst.loc file. Oracle_home is the directory that serves as the repository for common files that are used by Oracle Communications products installed on the same machine, such as Converged Application Server and WebLogic Server.

The following install log files are written to the log directory:

installdate-time-stamp.log

The main log file.
installdate-time-stamp.out

This log file contains the output and error streams during the installation.
installProfiledate-time-stamp.log

This log file contains the overall statistics such as time taken to complete the installation, as well as configuration, memory, and CPU details.
oraInstalldate-time-stamp.out

This log file contains the output stream of the copy session.
oraInstalldate-time-stamp.err

This log file contains the error stream of the copy session.

Changing the Installer Logging Level

To change the logging level, add the -logLevel parameter when you start the installer at a command prompt. For example:

java -jar occas_generic.jar -logLevel info

The following shows valid values for -logLevel from most detailed to least detailed:

severe
warning
info
config

You can also specify logging details from detailed to least detailed in the following manner:

fine
finer
finest

About Domain Configuration Log Files

If you encounter errors when configuring a Converged Application Server domain, you can start the Fusion Middleware Configuration Wizard with the appropriate logging options.

To enable domain configuration logging, go to Oracle_home/oracle_common/common/bin and enter the following command:

./config.sh -log=log_filename -log_priority=log_level

Table 10-1 Configuration Wizard Log File Options

Parameter	Description
-log	Specify the location of your log file. If you specify a log file name, it is created in the same directory as the config.sh script unless you add a path component. Log files are otherwise created in Oracle_home/logs. Other values that can be specified with -log are: stdout Writes the error message to the standard output stream. stderr Writes the error message to the standard error stream. disable Disables default logging so that no log files are generated in Oracle_home/logs.
-Log_priority	Specify the level of detail you want included in your logs. The following list shows the acceptable values: OFF SEVERE WARNING INFO CONFIG FINE FINER FINEST

Parameter

Description

-log

Specify the location of your log file.

If you specify a log file name, it is created in the same directory as the config.sh script unless you add a path component. Log files are otherwise created in Oracle_home/logs.

Other values that can be specified with -log are:

stdout
Writes the error message to the standard output stream.
stderr
Writes the error message to the standard error stream.
disable
Disables default logging so that no log files are generated in Oracle_home/logs.

-Log_priority

Specify the level of detail you want included in your logs.

The following list shows the acceptable values:

OFF
SEVERE
WARNING
INFO
CONFIG
FINE
FINER
FINEST