Title and Copyright Information
Preface
- Audience
- Documentation Accessibility
- Diversity and Inclusion
1 Running Payment Collection Utilities
- About the Payment Collection Utilities
- Running the pin_collect Utility to Collect BRM-Initiated Payments
  - When to Run the pin_collect Utility
  - Setting Start and End Dates for pin_collect
- Running the pin_deposit Utility to Deposit BRM-Initiated Payments
  - When to Run pin_deposit
- Using More Than One Payment Processor
2 Processing Credit Card and Debit Card Payments with Paymentech
- About Credit Card Validation and Authorization
- About Setting Up Payment Processing with Paymentech
- Exchanging Connection Information with Paymentech
  - Information You Need from Paymentech
  - Information Paymentech Needs from You
- Configuring Paymentech Processing Performance
  - Handling Concurrent Online Paymentech Requests
  - Setting the Connection Timeout Length and Retries
- Monitoring the Paymentech Connection
3 Paymentech Configuration Options
- Adding Soft Descriptor Information to Customer Statements
- Changing How BRM Handles Paymentech Authorization Return Codes
- Changing How BRM Handles Paymentech Address Validation Return Codes
- Specifying the Batch Mode Encryption Key
- Obtaining Card Type Indicator Information from Paymentech
- Requiring Additional Protection Against Credit Card Fraud
  - Specifying the Maximum Number of Digits Allowed for CVV2 Verification
- Enabling Paymentech Direct Debit Processing
4 Supported Paymentech Functionality
- About Paymentech Account Verification
  - About Action and Response Reason Codes
- About Stored-Credential Transactions
- Supported Transaction Types
- Payment Formats and Batch Processing
- Paymentech and International Transactions
- How Paymentech Manager Handles Electronic Check Processing
5 Configuring PINless Debit Payment Processing
- About PINless Debit Payments
- About PINless Debit Validation and Authorization
- Limitations of PINless Debit Payments
- Setting Up PINless Debit Processing
  - Enabling PINless Debit Payments in BRM
  - Identifying PINless Debit Payment Types
6 Setting Up Merchant Accounts
- Setting Up Merchant Accounts
- Specifying Merchant Accounts for the Payment DM
- Using More Than One Merchant Name
7 Masking Credit Card Numbers by Using Tokens
- Credit Card Tokenization
- Replacing Credit Card Numbers with Tokens
- Purging Old Credit Card Event and Audit Trail Objects
8 Testing Paymentech Credit Card Processing
- About Testing Paymentech Credit Card Processing
- Setting Up the Paymentech Simulator
- Running the Paymentech Simulators
  - Simulating Failed Credit Card Transactions
  - Resolving Failed Credit Card Transactions
9 Resolving Failed BRM-Initiated Payment Transactions
- About Failed BRM-Initiated Payment Transactions
  - How BRM Records Transactions
- Resolving Transaction Errors
- Resolving Failed Deposits and Conditional Deposits
- Resubmitting Transactions
- Checking for Transactions in Paymentech Send Files
- Checking Paymentech Transmission Log Files
- Resolving Payments
  - Resolving Payments for Custom Pay Types
  - Configuring Delay Intervals for Resolving Payments
- Troubleshooting Unresolvable Credit Card Transactions
10 Processing Payment Batches in Billing Care
- About Batches
- Processing Lockbox Batches
- Importing and Submitting Batch Payment Files into Billing Care Without Editing
- Creating or Importing and Editing Batches (Release 15.0.1 or later)
- Working with Individual Records in Batches (Release 15.0.1 or later)
- Validating and Submitting Batches (Release 15.0.1 or later)
- Managing Batch Entries that Fail Validation (Release 15.0.1 or later)
- About Batch Templates (Release 15.0.1 or later)
- Sample Batch Templates (Release 15.0.1 or later)
11 Allocating Payments
- About Payment Allocation
- About Allocating Payments Manually
- Finding Bills by Due Amount
12 Processing Atypical Payments
- Processing Overpayments and Underpayments
- Processing Late or Missed Payments
- Reversing Payments
- Refunding Externally Initiated Payments
- Configuring Unconfirmed Payment Processing
13 Configuring Payment Methods
- About Payment Methods
- Default Payment Methods
14 Setting Up Payment Installments
- About Installments
- Setting Up Installments on Your System
- Applying Installment Charges
- Updating an Installment Status
- Customizing Installments
15 Customizing Payment Applications
- Customizing the Date Format for Payment Center
- Improved Performance of Searches for Payment Events in Payment Center
16 Implementing SEPA Payment Processing
- About SEPA Payments
- About Specifying SEPA Payment Information During Account Creation
  - About Registering the Mandate for SEPA Direct Debit Payments
  - About the Different Types of Mandates
- Managing Customer's SEPA Payment Information
- Loading Your Creditor Information into the BRM Database
- Processing SEPA Payments
- Reversing an Erroneous Payment Collection
- Using SEPA XML Messages to Exchange Customer's Payment Information
- Configuring the pin_sepa Utility for Generating and Processing SEPA XML Files
17 Configuring Payment Fees
- About Payment Fees
- Creating Payment Fees in PDC
- Creating Payment Fees in Pricing Center
18 Configuring Payment Incentives
- About Payment Incentives
- How BRM Creates Payment Incentives
- How Payment Reversals Affect Payment Incentives
- Enabling BRM for Payment Incentives
- Creating a Payment Incentive Charge Offer
- Creating Payment Incentives in Pricing Center
19 Configuring Top-Ups
- About Standard Top-Ups
- About Sponsored Top-Ups
- Topping Up Accounts in Customer Center
- Voucher Top-Up Errors
20 Configuring Loans
- About Loans
- About Loan Thresholds
- About Recovering Loans
- Configuring Loans
  - Loading Your Loan Information into the BRM Database
- Loan Configuration Examples
21 Managing Suspended Payments
- About Suspending Payments
- About the Payment Suspension Process
- About Payment Suspense and Client Applications
  - Removing Unallocatable Payments from Suspense
- Payment Suspension Guidelines and Restrictions
- Configuring BRM for Payment Suspense
22 Configuring Payment Channels
- About Payment Channel Information
- Setting Up Payment Channel Information
23 Customizing Payment Collection Dates for BRM-Initiated Payments
- About Customizing Payment Collection Dates for BRM-Initiated Payments
- About Configurable Payment Collection Dates and On-Purchase Billing
- About Configurable Payment Collection Dates and Delayed Billing
24 Processing Payments in a Multischema System
- Processing Payments in a Multischema System
25 Payment Utilities
- load_pin_ach
- pin_balance_transfer
- pin_cc_migrate
- pin_clean
- pin_collect
- pin_deposit
- pin_installment_status_change
- pin_installments
- pin_recover
- pin_sepa
A About Payment Statuses
- About Payment Status
- Default Payment Status Codes