Table of Contents Table of Contents Title and Copyright Information Preface Audience Documentation Accessibility Diversity and Inclusion 1 The Service Request Translator Process Overview 2 Installing the SRT Installing and Managing the SRT 3 Upgrading the SRT 4 Working with SRT Components Translation Process SRT and SRP Message Queues Logging with log4j Configuring Event Templates SRT Translation Sample SrtTranslation.xsd XSLT Conversions Sample Transformation Lookups Configuring srtServiceModel.xsd serviceBundle serviceAction querySpawningLogic External Adapters JDBCAdapter Class Name Parameters Example BSF Adapter Class Name Parameters A Sample XML Files, Schemas, and Transformations Sample activationModel.xml Sample srt.xml Sample translation.xml Sample translation.xslt Sample Usage of XML and XPATH Parameters