Preface
This document describes how to implement and use the Agent Assisted Billing Care (AABC) pre-built integration.
Audience
This document is intended for customer service representatives, billing and pricing administrators, and other individuals who are responsible for configuring, managing and maintaining Oracle AIA pre-built integrations.
Documentation Accessibility
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Access to Oracle Support
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Diversity and Inclusion
Oracle is fully committed to diversity and inclusion. Oracle respects and values having a diverse workforce that increases thought leadership and innovation. As part of our initiative to build a more inclusive culture that positively impacts our employees, customers, and partners, we are working to remove insensitive terms from our products and documentation. We are also mindful of the necessity to maintain compatibility with our customers' existing technologies and the need to ensure continuity of service as Oracle's offerings and industry standards evolve. Because of these technical constraints, our effort to remove insensitive terms is ongoing and will take time and external cooperation.