About This Guide

The Acme Packet 1100 is an enterprise session border controller (E-SBC) optimized for remote office/branch office (ROBO) applications. The compact platform provides the critical controls for delivering trusted, real-time communications, such as voice, video, and multimedia sessions, across IP network borders.

The Acme Packet 1100 is specifically designed to meet the unique price-performance and manageability requirements of the branch office. Ideal for small site border control and Session Initiation Protocol (SIP) trunking service termination applications, the Acme Packet 1100 delivers Oracle's industry-leading E-SBC capabilities in a small form-factor appliance. The Acme Packet 1100 provides support for high availability (HA) configurations, PSTN fallback, hardware-assisted transcoding, and Quality of Service (QoS) measurement.

Safety Precautions
Component Overview
System Installation
Startup
Maintenance
Specifications

Audience

This guide is written for network administrators, and telecommunications equipment installers and technicians. It provides information related to the hardware components, features, installation, start-up, operation, and maintenance of the Acme Packet 1100. Oracle recommends that experienced and authorized personnel perform the installation, configuration, and maintenance tasks.

Revision History

This section contains a revision history for this document.

Date	Description
September 2014	Initial Release
October 2014	Updated the Rear Panel HA Cabling diagram in the System Installation chapter to clarify that rather than connecting the two members of an HA node using physical cables linking the devices directly together for redundancy, that each HA member is connected to the LAN through an Ethernet switch, a Router or the Network. Updated the output of the show health command to the current display in the Maintenance Introduction chapter. Corrected the port designation of the Net Management port to wancom0 as displayed in version 3 of the Protocol Process section of the show health command.
January 2015	Updated the book name to Acme Packet 1100 Installation and Maintenance Guide. Corrected graphic for Serial Management Port. Elaborated on how to install the external power supply. Inserted a paragraph referring the reader to the Safety and Compliance Guide for details on the topic. Corrected the reference to the T1/E1 port in Chapters 2 and 7 to RJ48C. Inserted a section in Chapter 4 about cabling the T1/E1 port. Removed the section in Chapter 6, entitled Removing and Installing the Chassis Cover.
July 2015	Added information on using Telnet and Secure Shell (SSH) for configuration.
December 2015	Added information on the optional 4- port E1/T1 module.
February 2017	Added statement about DSP modules not being a FRU; they have to be installed at the factory by Oracle.
September 2017	Updates the description in "Transcoding/Digital Transcoding Processors".
February 2018	Updates the "Cabling the T1/E1 Port" topic to reflect support for two-way TDM traffic.
December 2020	Adds note about multiple sensors reporting alarms with the same Alarm ID.
May 2023	Adds image of quad-port TDM cards. Clarifies ports in chapter 6. Removes unsupported dual fan option. Removes GigE from Link Alarm table.
March 2024	Corrects connector instructions in telephony topic
January 2025	Adds Critical Setup Steps for Acme Packet Platforms with DSPs topic to Startup chatper