Database Error Messages

ADVM-10125

unable to obtain cluster information needed to manage encryption passwords

Cause

The 'acfsutil encr passwd' request failed because information about the cluster could not be obtained. ACFS Encryption is dependent on Cluster Ready Services (CRS) for operation.


Action

Verify that Cluster Ready Services(CRS) stack is up by executing 'crsctl check crs' and Cluster Synchronization Services(CSS) is running by executing 'crsctl check css'. If the CRS stack is not up, check with the CRS administrator to bring it up. If it does not resolve the problem contact Oracle Support Services.