Debugging a Failed Job

If an execution fails and you had not previously set debug as the logging level, you can choose to set the debug level when you retry the execution. For new job executions, you can set logging at the debug level in advance by clicking the Debug button. The Object Logging field indicates whether logging is enabled at the debug level.

Perform the following procedure if you encounter a job that fails.

  1. View the job steps that failed.
  2. Check the output for the failed step(s). Aggregated job output is displayed for all steps, and also for specific steps.
  3. If the output does not contain the reason for the failure, view the logging output. You may also want to check for any incidents that have occurred while the job was running.
  4. Determine the cause of the failure and fix the problem.
  5. Enable debug mode, then resubmit the job.

    Note that the checkbox for Debug mode only appears on the confirmation page if the earlier execution was not in Debug mode. If the earlier execution was already in Debug mode, the retried execution is automatically in Debug mode.