From the Setup menu, select Incidents, then select Incident Rules.

Determine whether there is an existing rule set that contains a rule that manages the event. In the Incident Rules page, use the Search option to find the rule/rule set name, description, target name, or target type for the target and the associated rule set. You can search by target name or the group target name to which this target belongs to locate the rule sets that manage the targets.

Note: In the case where there is no existing rule set, create a rule set by clicking Create Rule Set... You then create the rule as part of creating the rule set.

Select the rule set that will contain the new rule. Click Edit... In the Rules tab of the Edit Rule Set page,

1. Click Create ...

2. Select "Incoming events and updates to events"

3. Click Continue.

Provide the rule details using the Create New Rule wizard.

1. Select the Event Type the rule will apply to, for example, Metric Alert. (Metric Alert is available for rule sets of the type Targets.) Note: Only one event type can be selected in a single rule and, once selected, it cannot be changed when editing a rule.

   You can then specify metric alerts by selecting Specific Metrics. The table for selecting metric alerts displays. Click the +Add button to launch the metric selector. On the Select Specific Metric Alert page, select the target type, for example, Database Instance. A list of relevant metrics display. Select the ones in which you are interested. Click OK.

   You also have the option to select the severity and corrective action status.

2. Once you have provided the initial information, click Next. Click +Add to add the actions to occur when the event is triggered. One of the actions is to Create Incident.

   As part of creating an incident, you can assign the incident to a particular user, set the priority, and create a ticket. Once you have added all the conditional actions, click Continue.

3. After you have provided all the information on the Add Actions page, click Next to specify the name and description for the rule. Once on the Review page, verify that all the information is correct. Click Back to make corrections; click Continue to return to the Edit (Create) Rule Set page.

4. Click Save to ensure that the changes to the rule set and rules are saved to the database.

Test the rule by generating a metric alert event on the metrics chosen in the previous steps.