For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at

http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc

Accessible Access to Oracle Support

Oracle customers who have purchased support have access to electronic support through My Oracle Support. For information, visit

http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info

or visit

http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs

if you are hearing impaired.