Table of Contents
- Title and Copyright Information
- Preface
-
1
Building a Ticketing Connector
- Introduction to Ticketing Connectors
- How a Ticketing Connector Functions
- Prerequisites
- Extracting Schema Files
-
Building a Ticketing Connector
- Determining Connector Functionality
- Developing Required Template Files
-
Defining the Connector Descriptor File
- Connector Deploy Field Information
- Connector Information Section
- Sample Connector Information Section
- Authentication Section
- Sample Authentication Section
- Connectivity Test Variable Section
- Sample Connectivity Test Variable Section
- External URL Section
- Sample External URL Section
- Service Section
- Sample Service Section
- Template Registration Section
- Sample Template Registration Section
- Complete Ticketing Connector Deployment File
- Packaging and Deploying the Ticketing Connector
-
2
Building an Event Connector
- Introduction to the Event Connector
- How an Event Connector Functions
- Prerequisites
- Extracting Schema Files
-
Building an Event Connector
- Determining Connector Functionality
- Developing Required Template Files
-
Defining the Connector Descriptor File
- Connector Deploy Field Information
- Connector Information Section
- Sample Connector Information Section
- Authentication Section
- Sample Authentication Section
- Service Section
- Sample Service Section
- Template Registration Section
- Sample Template Registration Section
- Complete Event Connector Deployment File
- Packaging and Deploying the Event Connector
-
3
Building a Data Exchange Connector
- Introduction to the Data Exchange Connector
- Data Exchange Concepts
-
Setting up a Data Exchange Connector
- Creating a Data Exchange Hub
- Using a Third-Party JMS Server as a Data Exchange Hub
- Creating an Outbound Data Exchange Session
- Outbound JMS Destinations
- Outbound Message Schema
- Tuning Outbound Session Message Parameters
- Creating an Inbound Data Exchange Session
- Inbound JMS Destinations
- Inbound Message Schemas
- Using an OC4J as a Data Exchange Hub
- Tips and Troubleshooting Information
- Suggested Reading
- 4 Reference Tables
- A Ticketing Connector Samples
- B Error Messages and Debugging
- C Event Connector Samples
- D Default Template Example
- E Create Event Template Example
- F Sample Incident Data
- G Sample Event Data