Collect Diagnostics

Collect diagnostics when you need application logs for troubleshooting or support.

Agent Factory gathers the application logs and packages them into a ZIP file to facilitate troubleshooting, debugging, and support without requiring direct system access.

1. Click the profile icon (your email id) in the top-right corner.

2. Select About.

3. Click Collect Diagnostics.

   

4. The system will gather the application logs, package them into a ZIP archive, and start the download automatically. Save the downloaded ZIP file and share it with support when requested.