Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Module Feature Notes
27 FEB 2026 Order Management Redwood: Specify Lot and Serial Numbers on Return Order Lines Revised steps to enable.
13 FEB 2026 IMPORTANT Actions and Considerations   Revised tips and considerations.
09 FEB 2026 IMPORTANT Actions and Considerations   Revised tips and considerations. 
06 FEB 2026 Collaboration Messaging Framework Redwood: Eliminate Customer Setup for Order to Cash Messaging Revised feature information.
06 FEB 2026 Collaboration Messaging Framework Redwood: Use a Redesigned Collaboration Messaging Landing Page Revised feature information.
23 JAN 2026 IMPORTANT Actions and Considerations   Updated link to SCM Redwood pages with  profile options doc.
16 JAN 2026 Order Management Redwood: Specify Lot and Serial Numbers on Return Order Lines Revised tips and considerations.
09 JAN 2025 Order Management Redwood: Specify Lot and Serial Numbers on Return Order Lines Revised steps to enable.
19 DEC 2025 Order Management AI Agent: Purchase Orders to Sales Orders Converter Added feature in update 26A.
19 DEC 2025 Order Management Redwood: Create One Invoice for Physical Items, Coverages, and Subscriptions Revised tips and considerations. 
19 DEC 2025 Order Management AI Agent: Order Exception Assistant - Improve Responses, Extensions, Exceptions, and Recovery Added feature in update 26A. 
19 DEC 2025 IMPORTANT Actions and Considerations   Added use change of revision section.
12 DEC 2025 Order Management AI Agent: Purchase Orders to Sales Orders Converter Added feature in update 26A. 
05 DEC 2025     Created initial document.