Change Payment Method for Existing Active Subscriptions

Organization Buyers can manage payment methods for existing active subscriptions. Buyers can view existing payment methods and add new payment methods such as purchase orders, wire transfers, or credit cards This enables buyers to control billing preferences directly within Oracle Commerce, ensuring payment accuracy and flexibility.

This feature increases buyer autonomy by enabling direct management of subscription payment preferences without administrative intervention. It ensures accurate and timely billing, reduces operational overhead, and enhances the overall buying experience—ultimately driving improved customer satisfaction and loyalty.

Steps to enable and configure

You don't need to do anything to enable this feature.

Tips and considerations

• Only contacts with Organization Buyer role will be use this feature.
• This feature is built-in on the htim-reference-store. Please make sure to upgrade to the latest version of this reference storefront.
• This feature is applicable only for Commerce on CPQ customers.