Buying Configurable Subscriptions via Self-Service

Beginning 26B, Oracle Commerce supports:

  • Self-service purchase of subscription products and bundles without sales assistance.
  • Real-time price display (one-time, recurring, usage-based) with TCV previews.
  • Alternate pricing plan selection and dynamic configuration.
  • Seamless cart addition with CPQ-integrated validation.
  • Bundled offerings and unified purchasing of subscriptions and one-time items.

Buying Configurable Susbcriptions

This feature delivers significant benefits by streamlining the subscription purchasing process, reducing administrative overhead and accelerating order cycles through self-service capabilities. It enhances transparency with real-time pricing and TCV previews, empowering buyers to make informed decisions while minimizing errors through automated validation and seamless CPQ integration. The solution improves scalability by supporting complex bundles and unified purchasing, and strengthens governance via centralized management in Fusion. Ultimately, it drives efficiency, reduces reliance on sales support, and enhances the buyer experience with flexible, transparent, and reliable subscription management.

Steps to enable and configure

  1. In the Administration Console, navigate to Settings > Oracle Integrations. Select Self Service CPQ from the drop down and configure the integration settings. Please refer to the section 'Set Up the Integration of OCC and Oracle CPQ for Self Service' of the Self Service Setup guide for more information.
  2. In Self Service CPQ settings, set CPQ Rest API Version to 19. Publish the changes.
  3. Enable CPQ Pricing:
    URI: PUT /ccadmin/v1/priceSettings
    Payload:
     

    {
      "enabled": true
    }

Tips and considerations

  • Existing customers looking to use this functionality must refer to Oracle CPQ Administration Online Help > Integrations > Oracle Integrations > Commerce Cloud > Self-Service Portal: Administration section. Ensure to perform steps documented in the Enable Self-Service Cart to CPQ Transaction Synchronization for Oracle Commerce Cloud Orders section.
  • This feature is only available when merchants use native order integration with Oracle CPQ.
  • Ensure the subscription products being modified exist in OCC and the Sales Product Type property on the product is set to SUBSCRIPTION.
  • This feature is built-in on the htim-reference-store. Please make sure to upgrade to the latest version of this reference storefront.
  • This feature is applicable only for Commerce on CPQ customers.