Agent as Task Type in Journeys

You can now configure an AI agent in journey tasks as a task type. This enhancement lets journey tasks trigger or start HCM agents as part of a journey flow.

Here’s how the configuration works:

Agent as the task type: The task itself is an agent task. When the user starts the task, the selected agent is initiated.

This feature is available when configuring tasks in these pages:

Journey Templates
Task Library
Task Groups

Agent as Task Type

This enhancement helps organizations bring agent-driven automation and conversational assistance to their journeys.

Steps to enable and configure

For more information, see this topic: Configure AI Agent as Task Type

Tips and considerations

When you select Agent as the task type, workflow agents and supervisor agents are shown in the workflow list.

Key resources

AI Agents feature in 24D HCM Common What's New
Implementing and Using Journeys guide

Access requirements

Access Intelligent Agent Chat, HRC_ACCESS_AI_AGENT_CHAT_PRIV privilege secures this feature. You must add this function privilege to your custom roles to use this feature. See the Release 13 Oracle Human Capital Management Cloud Security Upgrade Guide on My Oracle Support (Document ID 2023523.1) for instructions about implementing new functions in existing roles.

For information about existing security privileges, refer to the Security Reference for Common Features guide on the Oracle Help Center.