1. Account Administration
  2. Authentication
  3. OpenID Connect (OIDC) Single Sign-on
  4. Troubleshoot OIDC
  5. OIDC Error Messages That May Be Encountered During Setup

OIDC Error Messages That May Be Encountered During Setup

See the following table for information about error messages that you may encounter during the setup, and how to resolve them.

Error Message

Problem

Resolution

Unable to save your OpenID Connect (OIDC) configuration. Please review the configuration and correct any errors.

Causes of this error could be:

  • One of the fields on the OIDC Setup page contains a malformed URL.

To resolve this error, see Configure OpenID Connect (OIDC) in NetSuite.

  • Verify that all URLs are valid and entered correctly.

The URL <…> was unreachable. Ensure you have entered the correct URL, or use the Set Configuration Manually option.

Causes of this error could be:

  • The URL entered in the Configuration URL field is unreachable for some reason (the configuration URL is not accessible).

  • One of the fields on the form contains a malformed URL.

To resolve this error, see Configure OpenID Connect (OIDC) in NetSuite.

  • Identify the reason that the URL is unreachable, and resolve that problem.

  • Verify that the Configuration URL is valid and entered correctly.

Related Topics

General Notices