Removing an Add-On Item
After an add-on item is added to a subscription, you cannot delete it. Like other line items, the add-on item is part of the subscription. If you need to omit the add-on item from the subscription, change the add-on item's status to Not Included.
To remove an add-on item from a subscription:
-
Go to Transactions > Subscriptions > Create Subscriptions > List.
-
For the subscription you want to edit, click the subscription name or Edit.
Tip:To find the subscription, you can:
-
Look in the Recent Records tab for recently completed subscriptions.
-
Enter the subscription name or subscription ID into the Global Search field.
-
-
For the add-on item you want to remove, clear the box in the Include column.
-
Click Save.