SuiteCommerce Payment Instruments Integration

SuiteCommerce lets you take advantage of NetSuiteā€™s Payment Instruments feature. This feature lets you use tokenized payment methods and additional payment gateways. See Tokenized Payment Instruments.

Requirements:

After the Payment Instruments feature is enabled:

Payment Card Management

With the Payment Instruments feature enabled, logged-in Commerce website customers can:

  • Add new debit and credit cards to their account.

  • See saved tokenized and non-tokenized debit and credit cards in Checkout.

  • Enter payment information for a single transaction that is not saved for future purchases.

  • Enter additional card payment instrument security information when required by the card issuer or payment gateway.

To let your customers use payment instruments in the My Account area of your Commerce website, give the Customer Center role full permission to use the Payment Instruments feature.

Note:

First you must enable the Payment Instruments feature in NetSuite. See Payment Instruments.

To give the Customer Center role access to the Payment Instruments feature:

  1. Go to Setup > Users/Roles > User Management > Manage Roles (Administrator).

  2. Click Customize next to the Customer Center role.

  3. Go to the Permissions tab and the Lists subtab.

  4. From the Record list, select Payment Instruments.

  5. From the Level list, select Full.

  6. Click Add.

  7. Click Save.

Tokenized Payment Instruments

Tokenized payment instruments increase payment security by substituting sensitive payment card data with a payment card token that does not include sensitive data.

After you set up tokenized payment instruments for your website, NetSuite creates a token the first time a customer uses their payment card to complete a transaction. SuiteCommerce uses the token for all future transactions using that payment card.

Important:

Activating the NetSuite Payment Instruments feature changes the structure of your payment records and is irreversible. Tokens created prior to enabling the Payment Instruments feature are inaccessible and cannot be used. Contact your NetSuite account manager to determine if you are eligible to use this feature.

After the Payment Instruments feature is enabled in your NetSuite account, you can set up tokenized payment instruments.

See Tokenization for additional information about tokenization.

Setting up tokenized payment instruments for SuiteCommerce

  1. Set up accounting preferences to allow credit card payments on your website. See Setting up Accounting Preferences for Your Commerce Web Store.

  2. Enable the Payment Instruments record. See Payment Instruments.

    Note:

    The Payment Instrument feature checkbox is available on the Enable Features page when your NetSuite account manager adds this feature to your NetSuite account.

  3. Create one or more payment methods for tokenized payment cards. See Creating a Payment Method.

    • From the Type list, select Payment Card Token.

    • Check the Display in Website box.

    • Go to the Payment Visuals tab to choose which images are used on your website's checkout page for this payment method.

  4. Set up an alternative payment method processing profile for tokenized payments. See Setting Up an Alternative Payment Method Processing Profile.

  5. Assign the new payment processing profile to your website. See Assigning Payment Processing Profiles to Your Website.

  6. Go to Commerce > Websites > Web Site List.

  7. Click Edit next to the website for which you want to set up tokenized payment instruments.

  8. Go to the Shopping tab and the Shopping Basics tabs area.

  9. Check the Require Authorization for Credit Card Transactions box.

  10. Click Save.

Your website customers can now benefit from the additional security of tokenized payment card transactions when they use their debit and credit cards in Checkout.

Related Topics

General Notices