SuiteCommerce Email Verification Best Practices
The following best practices can help you set up and manage SuiteCommerce Email Verification on your website while keeping the customer experience positive:
-
Set up DomainKeys Identified Mail (DKIM), which digitally signs your email messages to demonstrate authenticity and protect your customers from spam. See DomainKeys Identified Mail (DKIM).
-
Advise your customers to check their spam or junk folder if they don’t receive the verification email.
-
Encourage customers to enter a valid, personal email address to ensure successful verification.
-
Set the code validity period so customers have enough time to check their email and enter the code, but keep it short enough to minimize misuse.
-
Set the resend interval to prevent repeated requests, but don't make customers wait too long.