Audit Logs

You can generate audit log reports to track user actions in Workforce Management (WFM).

To access Audit Logs, go to Workforce Management > Reports. Click Audit Logs.

You can use audit logs to meet the following goals:

You can filter audit logs according to the following:

The Audit Logs page lists user actions starting with the most recent.

The following table shows the data available in audit logs.

Data

Description

Content

Action

Shows the type of action performed.

Actions may include:

  • Create

  • Update

  • Delete

Timestamp

Shows the date and time the action was performed based on your current timezone.

If you download the CSV log, however, the timestamp shows time in GMT.

N/A

User

Shows the user who performed the action.

N/A

IP address

Shows the network IP address of the user who made the action.

The red numbers or letters after the IP address is a unique session or instance ID.

This ID is used to identify actions that were made in the same logged in session. For example, if a user logs in, makes a change, logs out, and then logs in again, the instance ID of the actions in the first session will be different from that of the actions in the second session.

Instance

Shows the specific field that was changed in relation to the Table column.

Some examples that may appear in this row include:

  • For a published schedule, the location name and week number

  • For an update on personal details, the employee name with their shift times and location worked

Table

Shows the general type of data field that the user changed, which was specified in the Instance column.

Some examples are:

  • Company mobile settings

  • Brand

  • Timesheet shift

Changes

Shows the change made as a comparison between the original value and the updated value.

If there was no data there originally then it will show a blank value.

N/A

Sample Audit Log

To better understand how to interpret audit logs, refer to the following table.

Action

Timestamp

User

IP Address

Instance

Table

Changes

Insert

May 21, 2019, 10:57 a.m.

2 days ago

Jasmine Connor

61.68.198.142

qd7dl8...

Blacktown [week 21 2019]

Released Roster

week: no value => 21

releaser: no value => Jasmine Connor 236752

location: no value => Blacktown 11695

id: no value => 742180

year: no value => 2019

Update

May 21, 2019, 10:55 a.m.

2 days ago

Jasmine Connor

61.68.198.142

qd7dl8...

[26991351] Matthew Townsend @ Blacktown 2019-05-30 9:30 am to 2:30 pm

Rostered Shift

person: Casey Gleeson 236259 => Matthew Townsend

Update

May 21, 2019, 10:54 a.m.

2 days ago

Jasmine Connor

61.68.198.102

3m1j2n...

Vanessa Piong

Person

email: vpiong@example.com => Vanessa.Piong@example.com

The first instance is for a location with week number attached. It is on the Released Roster table, meaning a roster or schedule has been released or sent out. The schedule is for Blacktown on week 21 in 2019.

The second instance is for an employee name at a location with a shift on May 30, 2019. Based on the Table column, this instance is for a scheduled shift. A user reassigned this shift that was previously for Casey.

The third instance is for an employees name based on the Personal table. The personal details field was changed. Based on the Changes column, the email address was updated.

General Notices