Global Search by Email Address
To search for an email address, enter the full address in the format <user name>@<domain>.
When you use this format, global search treats it as a single keyword and returns only an exact match.
This special handling of email address overrides the usual rule where the . and @ characters are treated as spaces.
For example:
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If you enter a full email address, such as john.brown@abc.com, you get that exact match only.
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If you enter only brown@abc.com, global search still treats it as a full email address and returns that exact match only.
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If you enter only john.brown, global search looks for "john" and "brown" as separate keywords, and returns any records containing these two keywords.
The starts-with matching doesn't work for email addresses, you need the full email address for global search to recognize it as an email address.