Canceling a CSV Import
On the CSV import job status page, you can cancel a CSV import job before it is completed. For example, you may need to cancel an import job that you have discovered includes incorrect data. Or, you may want to cancel a large CSV import job to allow smaller jobs to be processed first, and then restart the larger job later.
To cancel a CSV import:
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Go to Setup > Import/Export > View CSV Import Status.
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Click Cancel in the far right column of the page.
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The Cancel link is available for an import job during the time that its status is Pending or Processing.
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Administrators see the Cancel link for all pending and processing import jobs, whereas other users see this link only for their own jobs.
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The Status column displays “Canceling” until cancellation is complete.
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The next import job in the queue, if any, begins immediately after cancellation is complete.
Other results of import job cancellation vary depending on the job's status when you click Cancel.
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If a job's status is Pending when you cancel it, the job is removed from the Job Status page after cancellation is complete.
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If a job's status is Processing when you cancel it, the following occurs after cancellation is complete:
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The Status column of the Job Status page displays “Canceled”.
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The Message column lists the number of records imported before cancellation.
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The CSV Response column displays a link to a
results.csv
file containing any rows that were processed before cancellation but had errors, and any rows not processed before cancellation. -
An email status notification is sent to the email address used to log in when the import was initiated.
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This email indicates the number of CSV file records imported, and the number not imported.
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The number of records not imported includes both records with errors and records that were not processed due to the cancellation.
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For more details, see CSV Import Email Notifications.
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Because the next import job in the queue begins immediately after an import job's cancellation is complete, if you need to cancel multiple import jobs, you should cancel them in reverse order, beginning with a job that is not yet processing.