Shipping Items in Your OneWorld SuiteCommerce Website
NetSuite lets you create a shipping item record for each shipping method you want to offer on your Commerce website.
When customers place orders on a website associated with a OneWorld account, the only shipping items available are associated with the subsidiary displayed on the website. When you create each shipping item in NetSuite, you must select a subsidiary on the Shipping Item record. Shoppers on your website only see shipping methods based on the following criteria:
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The subsidiary they choose in a Site Builder website or the default subsidiary set for a SuiteCommerce Advanced (SCA) website.
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The shipping items are available to the customer and are the ones that are tied to the subsidiary set on their customer record.
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The customer and shipping item are assigned to the same subsidiary.
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The shipping preferences you define on the Shopping tab of the Website Setup page.
If the shopper has not registered or logged in to your web store, the Shipping Estimator displays the lowest shipping rate from your list of shipping items. For instructions about how to display the Shipping Estimator on your Commerce website, see Shipping Estimator.
By default, new customers who register on your web store are assigned a customer role that you specify in NetSuite. In a OneWorld account, the corresponding subsidiary must be defined on the default customer role. If the subsidiary is not defined on the default customer role, then shipping options and other information may not be available to your customer. For more information, see Setting the Default Customer Role and OneWorld CRM.