Sales Operations Gross Profit Users
Sales Operations employees are often responsible for maintaining detailed information about items available for sale, including their costing methods. Because gross profit is calculated based on an item's costing method, Sales Operations employees must be able to select the appropriate costing method to capture the cost of each item, and, if necessary, manually enter an item's cost. In addition, Sales Operations employees may use gross profit information to determine how to compensate their sales people.
Example Sales Operation Gross Profit Scenario
Scott, a member of the Sales Operations group, worked with IT when setting up gross profit. When the Gross Profit feature was enabled, the cost estimate types defaulted based on the type of each item, saving him a lot of time. When the default cost estimate type was not appropriate, he could make changes through a mass update to items. (See Working with Cost Estimate Types.) Scott also appreciated his ability to override the cost estimate type on transactions, based on a permission he was assigned. This permission allowed him to make changes to gross profit fields, although they are read-only for sales representatives and managers. (See Granting the Override Estimated Costs on Transactions Permission.) This flexibility was a big improvement over other applications he has used.
Because of the scripting capability of NetSuite, Scott is considering having Mike, his NetSuite administrator, write a SuiteScript to automatically calculate costs and set a custom cost in the future. Scott likes the ability to update cost information and recalculate gross profit. He knows that his company's senior managers want cost information updated as a sale moves through the sales cycle, up to the sales order. He's happy that NetSuite provides an accounting preference that allows the automatic recalculation of the gross profit estimate using the latest cost information. (See Setting the Recalculate Estimated Cost on Creation of Linked Transactions Preference.)
Typical sales operations questions may include:
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Can I view my gross profit numbers in transaction edit mode? See Frequently Asked Questions about Gross Profit.
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My administrator enabled the Gross Profit feature, but the fields do not appear on the forms? See Frequently Asked Questions about Gross Profit.
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Can I calculate commissions or track quotas using the Gross Profit feature? See Frequently Asked Questions about Gross Profit.
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How do I get gross profit data for analysis purposes, if there is no specialized gross profit report? See Including Gross Profit Values in Reports, Searches, and KPIs .
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My company uses NetSuite Project Management. How does the cost information from a project get factored into the estimated gross profit? See Frequently Asked Questions about Gross Profit.
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Why is the cost estimate type on both the item and the transaction? See Working with Cost Estimate Types.
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Can the Gross Profit feature provide information on actual cost and margins, or only on estimated costs and margins? See Frequently Asked Questions about Gross Profit.
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Why don't my historical transactions display estimated gross profit? See Frequently Asked Questions about Gross Profit.