Upgrading Your FedEx Registration
NetSuite Ship Central is NetSuite’s standard shipping solution. For more information, see NetSuite Ship Central.
The Shipping Integration with FedEx, UPS, and USPS/Endicia is not available to new customers. It is available with limited support only for existing customers before they transition to NetSuite Ship Central.
For more information about transitioning to NetSuite Ship Central, including the self-service procedure, see Upgrading from Integrated Shipping to NetSuite Ship Central (SuiteAnswers article 1015202).
All NetSuite customers using FedEx integration will have their account credentials migrated to FedEx's latest Web services version with their upgrade to Version 2017 Release 1.
To prepare for a seamless migration, verify that the address in your FedEx account registration in NetSuite is correct and up to date.
After your upgrade to Version 2017 Release 1, request a FedEx rate quote to verify that your FedEx account is working properly. If you use FedEx integrated shipping items in a NetSuite Web store, request a quote as soon as possible after the upgrade .
In the unlikely event that the migration fails in your account, manually reregister your credentials through NetSuite to request rates and ship using FedEx.
To upgrade your FedEx registration:
-
Go to Setup > Accounting > Shipping.
-
On the Carrier Registration subtab, click the FedEx account number to open the FedEx Registration page.
-
Verify your account information is correct.
-
Review the terms and conditions of the agreement. Select the I Accept radio button.
-
Click Submit.
Contact NetSuite Customer Support if you have any problems upgrading your account registration. Contact FedEx Technical Help Desk if you think there is a problem with your FedEx account.