Packing Slips and Return Forms
You can print a packing slip and return form to include in your shipments to customers.
The packing slip contains your company name, the customer's name and shipping information, and a detailed account of your customer's order.
The return form includes the customer's identification number, the sales order number, and company information like company return policy and address.
To set up how you want your packing slips and return forms to print and to enter a message for packing slips or your return policy for return forms, go to Setup > Company > Preferences > Printing & Fax. Click the Printing subtab.
You can also choose to enable the Show All Ordered Items on Packing Slips preference. When the preference is enabled, your packing slip shows all items being fulfilled in the shipment and any remaining open items. Disable this preference for the packing slip you print to show only items being fulfilled in the shipment.
For details on setting this preference, read Accounting Preferences.
To customize packing slips and return forms, go to Customization > Forms > Transaction Forms. Click Customize next to Standard Packing Slip or Standard Return Form. For more information, read Printing Packing Slips and Return Forms.