Customer Center Custom Permissions

When customizing or creating a module, make sure the customer center role has the right permissions. For more information, see Customizing the Customer Center Role.

The following table lists web store features that need custom permissions. The table shows the minimum permissions required for each item in the Customer Center. When customizing or creating a feature, test different permission combinations to ensure it works as expected.

Feature

Subtab

Permission

Level

Orders menu

Transactions

  • Find transactions

  • Sales orders

  • View

  • View

Returns menu item

Transactions

  • Find transactions

  • Return authorizations

  • View

  • View

Quotes menu item

Transactions

  • Find transactions

  • Estimates

  • View

  • View

Invoices menu item

Transactions

  • Find transactions

  • Invoice

  • View

  • View

Transaction history menu item

Transactions

  • Find transactions

Additionally, you must grant permissions for at least one of the following:

  • Invoice

  • Credit Memo

  • Customer Deposit

  • Deposit Application

The combination of permissions granted determines the items of the transaction type filter that is displayed.

View

Print statement menu item

Transactions

Generate Statements

Create

Cases menu

Lists

Cases

Create

Continue to payment button (account balance)

Transactions

  • Customer Payment

  • Invoice

  • Create

  • View

Print statement button (account balance)

Transactions

Generate Statements

Create

Request return button (invoice details)

Transactions

Return Authorization

Create

Make a payment (invoice details)

Transactions

  • Customer Payment

  • Invoice

  • Create

  • View

Make a payment (invoice list)

Transactions

  • Customer Payment

  • Invoice

  • Create

  • View

Request a return (order history)

Transactions

Return Authorizations

Create

Recent orders (overview)

Transactions

  • Find Transactions

  • Sales Order

  • View

  • View

Related Topics

General Notices