Troubleshooting Amazon Order Import Issues in NetSuite Connector
For general order import issues in NetSuite Connector, read Troubleshooting Order Import Issues in NetSuite Connector. Additionally, there are following cases specific to Amazon:
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The order is still in Pending status. By default, NetSuite Connector does not import orders with a Pending status.
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The order is an FBA order and the sync has not yet run. By default, FBA orders only sync every five hours.