NetSuite Connector Fulfillment Sync Triggers

NetSuite Connector pulls fulfillment data from NetSuite when it detects the sales order is fulfilled or partially fulfilled, depending on the configuration. NetSuite sets these statuses on the sales orders when one or more item fulfillment records with a Shipped status are created for the item.

The fulfillment sync only checks the status and doesn't know how the sales order reached that status. If you use a 3PL connector with NetSuite Connector, the 3PL might handle fulfilling the sales order. The marketplace or cart connector runs separately from the 3PL connector. However, the marketplace or cart connector runs independent from the 3PL connector.

General Notices