Applying a Journal Entry to an Overpayment
After writing off customer overpayments, you must apply a journal entry to the overpayment.
For more information about writing off customer overpayments, see Writing Off Customer Overpayments.
To apply the journal entry to the overpayment:
-
Go to Transactions > Customers > Accept Customer Payment.
-
In the Customer field, enter or select the customer to which the journal entry should be applied.
-
In the A/R Account field, enter or select the appropriate settlement account.
-
Complete the remaining fields as required.
-
On the Credit subtab of the Apply subtab, check the Apply box for the customer overpayment.
-
On the Invoices subtab of the Apply subtab, check the Apply box for the journal entry you created for this overpayment.
Note:The Payment Amount is set to 0.00.
-
Click Save.
Related Topics
- Journal Entries
- Journal Entries Overview
- Journal Entry Preferences
- Making Journal Entries
- Journal Entry Approval Overview
- Reversing Journal Entries
- Viewing Journal Entries
- Printing Journal Entries
- Importing a Journal Entry
- Journal Entries in OneWorld
- Bad Debt Overview
- Writing Off Customer Overpayments
- Expense Allocation Overview
- Period End Journal Entries
- Balancing Segments and Journals