1. NetSuite Connector
  2. NetSuite Connector Sync Tests
  3. NetSuite Connector Manual Sync Tests

NetSuite Connector Manual Sync Tests

This topic covers manual testing procedures for the following:

Testing Order Sync

First, retrieve the order into NetSuite Connector, then send it to NetSuite.

For information about retrieving an order into NetSuite Connector, read Importing Orders from the Storefront in NetSuite Connector.

To send an order to NetSuite:

  1. Go to Data Flows > Orders.

  2. Click the Orders tab.

  3. Find the order you want to send to NetSuite in the list.

    The order should be blue and show a status of either In FarApp (Automatic Sync Disabled) or Order Pending Posting to NetSuite.

  4. Click the pencil icon on the order line.

  5. (Optional) Click Show Order Mapping to preview what will be sent to NetSuite.

  6. Click Post Order to NetSuite.

    The status of the order changes to Posting in Progress.

    After the order is posted to NetSuite, the order status is updated on the dashboard. If the order is successfully sent as cash sales, the dashboard shows the status as Complete. If the order is successfully sent to sales orders, the dashboard shows the status of Order Posted Waiting For Shipment. If there's an error sending the order, you'll see an error message.

Testing Fulfillment Sync

This procedure assumes you've already sent an order to NetSuite through NetSuite Connector and fulfilled it in NetSuite. After fulfilling the order in NetSuite, follow these steps to manually retrieve the fulfillment information and send it to the marketplace or cart.

To manually retrieve fulfillment information:

  1. Go to Data Flows > Orders.

  2. Find the order you want to send to NetSuite in the list.

    The order should show a status of Order Posted Waiting For Shipment.

  3. Click the pencil icon on the order line and select Upload Shipment from NetSuite.

    NetSuite Connector retrieves the fulfillment information from NetSuite and sends the information to marketplace or cart.

    If the sync is successful, the status or the order changes to Complete. If there's an error, you'll see it on the order line.

Testing Price and Quantity Sync

To finish the price and quantity sync test, ensure your mappings are set up correctly.

For more information, read the following topics:

To test an item, you must have the Flag field set to Add/Update Item in NetSuite.

Pulling the Product into NetSuite Connector

To test the price and quantity sync, you must first pull the product into NetSuite Connector.

To pull the product into NetSuite Connector:

  1. Go to Data Flows > Products.

    The Products dashboard opens.

  2. Click Retrieve.

    The Retrieve Product into FarApp window opens.

  3. In the Product SKU or Internal ID field, enter the SKU or internal ID of the product.

  4. Click Retrieve.

    The product is added to the list of products in your Products dashboard.

Sending the Product to Marketplace or Cart

After the product is pulled into NetSuite Connector, send the product to the marketplace or cart.

To send the product to marketplace or cart:

  1. Go to Data Flows > Products.

    The Products dashboard opens.

  2. Find the product you want to send to the marketplace or cart in the list.

    The product should be blue and show a status of either In FarApp (Automatic Sync Disabled) or Product Updates Scheduled to Post to X. Where X is the marketplace or cart connector name that you are testing.

  3. (Optional) To preview the data that NetSuite Connector will sync, read Viewing Product Mapping in NetSuite Connector.

  4. Click the pencil icon on the product line.

  5. Click Update Inventory and Price on X . Where, X is the name of the marketplace or cart connector that you are testing.

    The status of the product changes to Posting in Progress.

    After the product is posted, the product status is updated on the Products dashboard. If the posting is successful, the status changes to Product Synced to X. If there's an error posting the product, you'll see an error message.

Testing Full Product Sync

To test full product sync, ensure you have a category mapping and at least one other field set up.

For more information, see the following topics:

To test an item, you must have the Flag field set to Add/Update Item in NetSuite.

To test product sync, pull the product into NetSuite Connector, then send it to your marketplace or cart. For more information, read Pulling the Product into NetSuite Connector.

After the product is pulled into NetSuite Connector, send the product to the marketplace or cart. For more information, read Sending the Product to Marketplace or Cart.

Testing Matrix Items

Testing matrix items is similar to testing standalone items, with a few extra steps to ensure correct posting for family items.

Note:

These steps don't apply to price and quantity sync.

  1. Set the Flag field correctly for both parent and child items. To post both parent and child items, set the Flag field to Add/Update Item for both. To post child items individually, set the parent item to Post Children as Standalone and the child item to Add/Update Item.

  2. Manually pull the parent item of all child items into NetSuite Connector.

  3. Post only the parent item to your marketplace or cart. The child items will be posted automatically with the parent item.

Related Topics

General Notices