1. Order Management
  2. Sales Orders and Cash Sales
  3. Sales Orders
  4. Auto Close Back Orders
  5. Using Auto Close Back Orders

Using Auto Close Back Orders

The Auto Close Back Orders script is used to automatically close back orders. The script triggers when you save an invoice. When a line item is identified for automatic closing, the script takes the following actions:

Creating Auto Close Items List

For each customer, create an auto close items list. The selection in the Items to Auto Close preference decides whether the Auto Close Back Orders script runs on the auto close items or excludes the auto close items.

To create an auto close items list:

  1. Go to Lists > Accounting > Auto Close Items > New.

    For existing customers, you can also access the page by clicking the Auto Close Items button on the Customer record.

  2. In the Auto Close Items page, add items to the list.

    1. Select the customer.

    2. Select the subsidiary.

    3. (Optional) To select all items, check the Select All Items box.

    4. In the sublist, select the item.

    5. Click Add.

    6. Repeat steps d and e above to include more items to the exceptions list.

  3. Click Save.

Defining Custom Criteria for a Saved Search

The sales order items available in the auto close items list are automatically closed when you run the Auto Close Back Orders script. This script searches for sales order transactions that meet the criteria defined in the saved search AFK Fill Kill Transaction Search and closes them. The AFK Fill Kill Transaction Search saved search is editable and you can define your own criteria to search for specific sales order line items.

Following is a screenshot of the default saved search criteria:

AutoCloseBackOrdersSavedSearchwithCustomCriteria

For more information about editing a saved search, see Editing or Deleting a Saved Search.

Important:

On the Results subtab of the saved search AFK Fill Kill Transaction Search, the following fields are required to process the auto close activity for sales order line items. You can add or remove other fields, but these fields must be available for the SuiteApp to auto close the sales order line items effectively.

  • Line sequence number

  • Item

  • Line Unique Key

Importing Auto Close Items

You can also import the auto close items using the CSV Imports feature. For importing auto close items, you must have Edit permission for the following records:

For more information, read Importing CSV Files with the Import Assistant.

Related Topics

General Notices