Handling Bank Feeds Data Import and Connection Errors

During a daily scheduled or manually initiated import, bank data import will fail when there are importing errors such as missing MFA token required or connection errors.

When handling bank data import errors, take note of the following:

• View the Banking Import History page to know the status and details of your bank data import. If the status is set to Partially Completed, this status means that NetSuite successfully completed an import for some but not all bank or credit card accounts.

  In the expanded details, you can view the failure reasons for the import, along with the accounts affected for each import. For more information, see Banking Import History.

• On your format profile configuration, under the Account Linking subtab, bank and payment accounts that failed to connect are shown with warning icons.

  

  Hover over the warning icon for more information about the error. You can choose to resolve the error or continue the connectivity configuration. Bank data import process will still proceed, but status becomes Partially Completed if you have one or more accounts that failed to connect. Until the financial institution connection error is resolved, you will not receive daily bank updates from the bank or credit card account.

• To learn how you can prevent and resolve common financial institution connection errors, read SuiteAnswers article Resolving Financial Institution Connection Errors When Using the Bank Feeds SuiteApp.

General Notices