Strike-Through Pricing

The Strike-Through Pricing feature compares a customer’s configured price level with the default price level.

After the Strike-Through Pricing feature is enabled for your web store, your customer's discounted price is displayed on the Product Listing Page (PLP) and Product Details Page (PDP) for all items, including matrix child items. The original default price is displayed with a strikethrough next to the discount price.

Complete the following tasks in NetSuite to use Strike-Through Pricing on your Commerce website:

1. Enable strike-through behavior to compare a customer's configured price level with the default price level. See Verify Strike-Through Pricing is Enabled and Default Price Level is Set.

2. Set the default price level to compare to a customer's configured price level. See Verify Strike-Through Pricing is Enabled and Default Price Level is Set.

3. Set up at least two prices for each item to be displayed with a strikethrough. See Set Up Item Pricing.

4. Add the price level that you set as the default price level to the following field sets:

   • Details

   • Search

   • Matrix Child Items

   • All other field sets that display an item with its price, if you want to display strike-through pricing for that item

   See Add Default Price Level to Field Sets.

5. Set up customer price levels that customers can view in your web store after they log in. See Set Customer Price Level.

Before using Strike-Through Pricing, be aware of the following:

• Strike-Through Pricing applies to SuiteCommerce and the 2020.2 release of SuiteCommerce Advanced (SCA) and later. Strike-through pricing for matrix child items applies to SuiteCommerce and the 2022.2 release of SCA and later.

• For strike-through pricing to work, the customer’s configured price level must be lower than the default price level.

• If the product is a matrix child item, strike-through pricing will not display until the customer has selected all of the required item options.

• If both strike-through and quantity pricing are enabled, the comparison pricing displayed is strike-through pricing (the customer’s price level next to the struck-through default price) until the customer selects an item quantity that passes a quantity discounting threshold. At which point, the comparison pricing changes to the price of the item at the previous price quantity threshold.

  For example, if the price for 1 – 49 items is $24.99 and the price for 50 – 99 items is $22.99 and a customer selects 55 items, then $22.99 will be displayed as the offered price with $24.99 struck through.

  For more information, see Quantity Pricing.

When Jane Smith logs in to your store to shop, she sees the following:

• Base price of the nails care service ($100) with a strike-through.

• Alternate price ($20), available specifically to Jane.

Guest shoppers see the base price ($100) displayed because the standard online price is the same as the base price.

General Notices