Opening the SCIS Cash Drawer with No Sale
Typically, the cash drawer opens automatically based on the payment method used on an order. However, you can use the No Sale option in the SCIS User menu to open the cash drawer without a sales transaction.
After you select this option, you are prompted to choose a reason for opening the drawer. The NetSuite administrator creates Open Drawer Reasons that you can choose from. Here are some examples of why you might open the drawer with no sale:
-
Someone asks you to make change for them.
-
You make a mistake, accidentally closing the cash drawer before giving the customer all of the change due.
-
The drawer did not open as expected after you submitted a transaction.