Troubleshooting Salesforce Connector Wizard Setup Issues

Issue

Probable Root Cause

Resolution

Unable to complete Step 4 (Deploy package)

Multiple Currency is not enabled in Salesforce account.

Enable multiple currencies in Salesforce. See Verify That Required Features are Enabled for more information.

Deploy salesforce package failed with below error:

This package can’t be installed. There are problems that prevent this package from being installed.

Salesforce Account is in Enterprise Edition.

Reconfigure the Setup with Developer Edition Salesforce account.

Unable to complete Step 2 (Create Connection)

Error: Failed to create Oracle NetSuite Connection

Creating connection failed with the following error: 1021: Error : Failed to generate TBA token for the user {usename}. Adding access for this user exceeds the number of licenses you have purchased. To add another user, you must first remove access from an existing user or contact NetSuite to purchase additional licenses.

License exceeded issue is encountered.

Ensure that at least one (1) license is available for the integration user created by Salesforce Connector.