About the Subsidiary Sync

Salesforce does not have an equivalent to the NetSuite concept of subsidiary. The Subsidiary sync populates the NetSuite-required subsidiary information in Salesforce. This sync associates the correct subsidiary with a Salesforce account.

Subsidiary records are maintained in NetSuite. To ensure that customer records are always created with the correct subsidiary, an accurate subsidiary list must be available in Salesforce:

• During the creation of a customer record in NetSuite from a Salesforce account.

• When an existing NetSuite subsidiary record is updated, it must be synced to Salesforce.

General Notices