Item Receipt Import
When a shipment from a customer arrives at your business, you must process the return by matching the shipment to the corresponding return authorization number. Then, you must enter an item receipt for any items in that shipment against the open authorized return.
An item receipt transaction records the receipt of returned items from customers and updates the following information:
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Items on return authorizations are recorded as received.
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Inventory records are updated for the new stock levels.
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Inventory asset accounts are updated with the values of returned items.
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Status of the return is updated.
You can use the Import Assistant to create multiple Item Receipts in bulk. The Import Assistant is available at Setup > Import/Export > Import Tasks > Import CSV Records (Administrator). You select the import type Transactions and record type Item Receipt, and then character encoding. For more information, see Choose Import Character Encoding.
Prerequisites for Importing Item Receipts
The item receipt transaction is available when the Advanced Receiving feature is enabled.
For more details about this type of transaction, see Receiving a Customer Return and Handling Returned Items.