Calculating Time Taken to Approve Orders
You can use formulas in searches to calculate the time taken to approve orders.
To use a formula for calculating the time taken to approve orders:
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Create a Transaction search, with filters of Type is Sales Order, Main Line is true, System Notes : Field is Document Status, and System Notes : New Value is Pending Fulfillment.
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Add a Formula(Numeric) results column with the formula {systemnotes.date}-{datecreated}. You can add a Custom Label that indicates this calculation is the time taken to approve each order.