Creating a Zero Price Item
Zero price item is used by Contract Renewals to retrieve dynamic values when generating renewal transactions; but it isn't saved or added to any transactions. To make it work, you must set it up as an item that is available to all transactions in the account. For OneWorld accounts, the zero price item should be allowed on all subsidiaries.
To create a zero price item:
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Go to Lists > Accounting > Items > New (Administrator), and select the item type.
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In the Item Name/Number field, enter a name for the item.
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On the Sales / Pricing subtab, set the Base Price to 0.
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For OneWorld accounts, select the root parent subsidiary in the Subsidiary field, and then check the Include Children box.
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Click Save.