Viewing the Logs for Jobs with Plug-in Script Errors

To find detailed information about the plug-in script errors, you need to access the job execution logs in NetSuite.

To view the log of an executed job and plug-in script:

  1. In NetSuite, go to NetSuite EPM > Planning and Budgeting > Manage Jobs.

  2. In the displayed list of jobs, click Logs next to the job that ended with Plugin Error. This opens the Planning and Budgeting: Job Execution Log page where you can view:

    • Details and the status of the executed job and plug-in script.

    • A basic description of the job failure or plug-in error.

  3. If the job was executed successfully, click the View link to open a NetSuite page displaying the log file content. On this page, you can:

    1. Choose between Full or Summary view of the log file content.

    2. Click Download to save the log file to your local disk.

  4. Click Back to return to the Planning and Budgeting: Job Execution Log page.

  5. To view all plug-in execution logs for troubleshooting, do the following:

    1. In the upper-right corner of the page, click the Plugin Execution Logs link to open the NSPB | MR Job Plugin Executor script deployment record.

    2. To view all script logs, click the Execution Log subtab.

    3. To view debug-level logs for troubleshooting, click the Deployments subtab, and complete the following steps for all the listed script deployment records:

      1. Click the link to a script deployment record.

      2. On the script deployment record, click Edit.

      3. Set the Log Level field to Debug.

      4. Click Save.

      5. To return to the list of script deployment records, click the NSPB | MR Job Plugin Executor link at the top of the page.

      6. Click the Deployments subtab, and repeat these steps for each remaining script deployment record in the list.

      Important:

      When you finish troubleshooting, make sure you change the log level to Audit. This ensures that your data is not exposed in the logs.

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General Notices