Viewing and Troubleshooting Job Execution Logs in Planning and Budgeting Sync

To view the logs of an executed job or troubleshoot:

1. In NetSuite, go to NetSuite EPM > Planning and Budgeting > Manage Jobs.

2. To access the execution logs of a job, click Logs next to the job. This opens the Planning and Budgeting: Job Execution Log page where you can view:

   • Details and the status of the executed job and plug-in script.

   • A basic description of the job failure or plug-in error.

3. Click the View link to open a NetSuite page that displays the log file contents.

   Note:

   The View link is available only for jobs that you have run.

   Depending on the selected job, the following options are available on this page:

   • If a log file is available, clicking the Download EPM Log button saves the log file to your computer.

     Note:

     This button is available only for Data Integration, Pipeline, and Batch jobs.

   • If an Import Data/Metadata job was completed with Error, the Download Generated File button is displayed. Clicking the button saves the latest error log to your computer.

     Note:

     This button is displayed only if you cleared the Upload Only box when setting up the job parameters. See Import Data/Metadata in Planning and Budgeting Sync.

   • For jobs that generate log files in Planning and Budgeting, the EPM Job Execution Log subtab is displayed.

     Note:

     This subtab is available only for Data Integration, Pipeline, and Batch jobs.

     On this subtab, you can choose between the Summary or Full view of the log file content.

   • To view details about the progress of the job execution, click the Job Execution Log subtab.

     Note:

     For child Batch jobs, a link to the parent Batch execution log is provided.

4. Click Back to return to the Planning and Budgeting: Job Execution Log page.

5. To download the latest budget data file that was generated in your Planning and Budgeting after successfully running a data integration job or business rule, click Download Current Planning Exported File. For details, see Downloading the Generated Data File.

6. To view all plug-in execution logs for troubleshooting, do the following:

   1. In the upper-right corner of the page, click the Plugin Execution Logs link to open the NSPB | MR Job Plugin Executor script deployment record.

   2. To view all script logs, click the Execution Log subtab.

   3. To view debug-level logs for troubleshooting, click the Deployments subtab, and complete these steps for all the listed script deployment records:

      1. Click the link to a script deployment record.

      2. On the script deployment record, click Edit.

      3. Set the Log Level field to Debug.

      4. Click Save.

      5. To return to the list of script deployment records, click the NSPB | MR Job Plugin Executor link at the top of the page.

      6. Click the Deployments subtab, and repeat these steps for each remaining script deployment record in the list.

      Important:

      When you finish troubleshooting, make sure you change the log level to Audit. This ensures that your data is not exposed in the logs.

      For detailed troubleshooting information, see Troubleshooting Post-Processing Plug-ins.

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