Setting Preferences for Email Notifications
In the Notifications tab, select which activities you want to be notified about by email when there is a change in task lists, approvals, or jobs.
Task Manager notifications send to users the day after the event that triggers the notification, and as a batch. For more information, see Enabling Email Notifications in Task Manager in the Oracle Help Center.
A new user inherits the default email notification settings defined by the user with the Service Administrator role. These notification settings include late notifications, status change notifications, and due date reminder notifications. If the Service Administrator allowed users to define their own email notification settings, any user can do one of the following:
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Continue to use the default settings defined by the Service Administrator by selecting Use Administrator’s Settings. Any subsequent updates that the Service Administrator makes to email notifications settings are reflected in the user’s settings.
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Customize their email notification settings by using Notify Me for one or more settings. If the user does not set a value for one or more settings, those settings use the default values set by the Service Administrator.
If the Service Administrator does not allow users to customize their notification settings, the fields on this page cannot be changed.
You can set notifications to send for the following circumstances:
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Late notifications – Send a late notification to users the day after the due date of the task.
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Status change notifications – Send a notification when the task status changes to inform users that the task is ready to be worked on.
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Due date reminder notifications – Send a reminder to users a specified number of days before the due date of the task.
To set up and enable email notifications:
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From the Home page, go to Tools > User Preferences.
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Click the Notifications tab.
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(Optional) Check Use Administrator's Settings to inherit the preferences configured by the user with the Administrator role.
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Enter your email in the Email Address field.
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Under Notifications, check the boxes for the application updates for which you want notifications.
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Select a start and end time for notifications in the Email Start Time and Email End Time fields.
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For each notification type, select an option for Notify Me.
Note:If you set Notify Me to Immediately, the are sent immediately even when it is outside of the user's email start and end time.
Additionally, to inactivate notifications, select Never. This option is not applicable to all notification types.
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Click Save.